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Frontdoor

Lifestyle

3.8

App Information

Genre

Lifestyle

Reviews

457

Ratings

1498

Installs

1,000,000+

Developer

frontdoor

Summary

Video chat with Experts to solve home repairs and get advice for DIY projects

AppAvocado Review

Frontdoor App: Your Go-To Solution for Home Repairs

In today's fast-paced world, maintaining a home can sometimes feel overwhelming. With so many tasks to manage, even the smallest repairs can become a source of frustration. Enter the Frontdoor app—a revolutionary platform designed to connect homeowners with home repair experts through video chat. Launched on March 8, 2023, this app has already garnered a user base of over 1 million installs and continues to make waves with its unique and accessible service offerings.

Key Features of Frontdoor

Video Chat with Home Repair Experts

One of the standout features of Frontdoor is the ability to video chat with home repair experts. This option provides immediate assistance for various issues, including electrical problems, plumbing needs, appliance repairs, HVAC concerns, and general handyman tasks. The convenience of being able to speak directly with an expert means homeowners can swiftly diagnose and address their repair needs without hassle.

Professional Assistance When Needed

While some homeowners prefer tackling repairs on their own, others may feel more comfortable leaving it to professionals. Frontdoor recognizes this diversity in homeowner preference, offering users the ability to receive a list of vetted professionals who can visit their home and provide hands-on assistance when needed.

Extensive How-To Library

For DIY enthusiasts, the Frontdoor app also features an extensive library of How-To Tips covering a wide range of home and appliance repair topics. This resource is perfect for those who enjoy researching their own fixes before deciding to engage a professional expert.

Flexible Membership Options

Starting with a free membership, users can connect with home repair experts without any initial costs. Those seeking additional services can opt for paid memberships that provide more video chat sessions, exclusive home service deals, and up to 50% off heating and air conditioning system replacements (note: availability may vary by location).

Recent Updates

In its latest version (1.24.78), released in March 2023, the Frontdoor app introduces a new feature called My Experts. This feature enables users to save the experts they connect with during video chats, making it easier to reconnect with their favorites on future visits. This added layer of convenience fosters ongoing relationships between homeowners and professionals in the field.

User Experience

With a rating of 3.8 out of 5 based on 1498 ratings, user experiences with the app vary. While many have found the convenience and practicality of video chats to be invaluable, some users expressed dissatisfaction with certain aspects of the service. The histogram of ratings indicates a mix of experiences, with 835 five-star reviews, but also 275 one-star ratings. Overall, the Frontdoor app stands out as a useful tool for homeowners who need immediate advice or assistance with their home repair tasks.

Conclusion

Overall, the Frontdoor app represents a significant step forward in how homeowners manage repairs and maintenance. The blend of immediate expert access, professional follow-up options, and a comprehensive resource library makes it an invaluable tool for both "do-it-yourselfers" and those who prefer to leave repairs to the pros. Whether you're looking to fix an electrical issue, repair a plumbing problem, or get advice on maintaining your appliances, Frontdoor is ready to help you tackle your home repair needs with ease.

Download the app for free today, and turn your "to-do" lists into "to-done" lists with Frontdoor.

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